Refund

Our team is committed to putting together all your orders. As such, all orders are non-refundable. Please also take note of each products’ T&Cs on the respective product page.

In rare events that your orders are damaged or incorrect, please contact us at hello@kraftology.sg and we will make it right for you.

Exchanges

Exchanges for non-personalized items are accepted on a case-by-case basis. Return and additional shipping is the responsibility of the customer.